International Voice Process / Call Center / Customer Support

0 - 3 Years

Noida


Job Description

Candidate Will Be Responsible for Handling Inbound Calls, and Will Be Responsible for Solving Customer Queries.
salary & Compensation
salary Offered = 15,000 to 25.0000 K (monthly)
incentives + Pf & Esic
selection Criteria
education = 12th & Graduation Degree Mandatory
experience = 0/6 Months to Experience as Customer Care* or Telesales / Telemarketing* Mandatory
gender = Male / Female
communication = Excellent English Skills - Ability to Speak, Write & Read
job Description
- Managing Incoming Calls and Customer Service Inquiries
- Identifying and Assessing Customers’ Needs to Achieve Satisfaction
- Build Sustainable Relationships and Trust with Customer Accounts Through Open and Interactive Communication
- Provide Accurate, Valid and Complete Information By Using the Right Methods/tools
- Handle Customer Complaints, Provide Appropriate Solutions and Alternatives Within the Time Limits; Follow Up to Ensure Resolution
- Keep Records of Customer Interactions, Process Customer Accounts and File Documents
- Follow Communication Procedures, Guidelines and Policies
- Take the Extra Mile to Engage Customers

Salary 2 Lac 25 Thousand To 4 Lac P.A.
Industry ITES / BPO / KPO / LPO / Customer Service / Operations
Work Experience 0 - 3 Years
Qualification Higher Secondary, Other Bachelor Degree

Key Skills

Customer Handling Customer Support Problem Solving

Company Profile

Company Name

kGn Recruiter

About Company Hiring for International Voice process
Contact Person Hr Ayan
Address Delhi/NCR , India
Mobile 7838902100
Email ID kgnrecruiter@gmail.com