Customer Support Executive

0 - 1 Years


Job Description

Candidate Will Be Responsible for Handling Inbound Calls, and Will Be Responsible for Solving Customer Queries.
job Details
location =noida(18 Openings)
shift Timings = 9:00 Pm - 5:00 am (night Shift) |
weekly Working Days = 5 Days
off Days: = Sat, Sun
salary Offered
₹15,000 to ₹22.0 K (monthly)incentives + Pf & Esic

selection Criteria
education = 12th & Graduation Degree Mandatory
communication = Excellent English Skills - Ability to Speak, Write & Read

job Description

- Managing Incoming Calls and Customer Service Inquiries
- Identifying and Assessing Customers’ Needs to Achieve Satisfaction
- Build Sustainable Relationships and Trust with Customer Accounts Through Open and Interactive Communication
- Provide Accurate, Valid and Complete Information By Using the Right Methods/tools
- Handle Customer Complaints, Provide Appropriate Solutions and Alternatives Within the Time Limits; Follow Up to Ensure Resolution
- Keep Records of Customer Interactions, Process Customer Accounts and File Documents
- Follow Communication Procedures, Guidelines and Policies
- Take the Extra Mile to Engage Customers

Salary 1 Lac 50 Thousand To 3 Lac P.A.
Industry ITES / BPO / KPO / LPO / Customer Service / Operations
Work Experience 0 - 1 Years
Qualification Higher Secondary, Diploma, Other Bachelor Degree

Key Skills

Customer Handling Customer Support Problem Solving

Company Profile

Contact Person Hr Ayan
Address Noida, Uttar Pradesh
Mobile 7838902100
Email ID