kgnrecruiter@gmail.com |
+91-7669011173 |
0 - 1 Years
Delhi
Job Description
Urgent Hiring for International Bpo with good communication skills
Shift Timings = 9:00 pm - 5:00 am (Night shift) | 5:00 am to 2:30 pm (Early Morning Shift)
Weekly Working Days = 5 Days
Off Days: = SAT, SUN
Salary & Compensation
Salary Offered = 15000 to 220000K (monthly)
Incentives + PF & ESIC
Selection Criteria
Education = 12TH & Graduation degree mandatory
Gender = Male / Female
Communication = Excellent English skills - Ability to Speak, Write & Read
Job Description
Managing incoming calls and customer service inquiries
Identifying and assessing customers’ needs to achieve satisfaction
Build sustainable relationships and trust with customer accounts through open and interactive communication Provide accurate, valid and complete information by using the right methods/tools
Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution Keep records of customer interactions, process customer accounts and file documents
Follow communication procedures, guidelines and policies
Take the extra mile to engage customers
Salary | 1 Lac 50 Thousand To 3 Lac P.A. |
Industry | ITES / BPO / KPO / LPO / Customer Service / Operations |
Work Experience | 0 - 1 Years |
Qualification | Higher Secondary, Diploma, Other Bachelor Degree |
Key Skills
Company Profile