International BPO Executive

Job Description

Urgent Hiring for International Bpo with good communication skills

Shift Timings = 9:00 pm - 5:00 am (Night shift) | 5:00 am to 2:30 pm (Early Morning Shift)

Weekly Working Days = 5 Days
Off Days: = SAT, SUN

Salary & Compensation
Salary Offered = 15000 to 220000K (monthly)
Incentives + PF & ESIC

Selection Criteria
Education = 12TH & Graduation degree mandatory
Gender = Male / Female
Communication = Excellent English skills - Ability to Speak, Write & Read

Job Description

Managing incoming calls and customer service inquiries
Identifying and assessing customers’ needs to achieve satisfaction
Build sustainable relationships and trust with customer accounts through open and interactive communication Provide accurate, valid and complete information by using the right methods/tools
Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution Keep records of customer interactions, process customer accounts and file documents
Follow communication procedures, guidelines and policies
Take the extra mile to engage customers

Key Skills

Company Profile