International Voice Process / CCE

0 - 1 Years

Delhi, Gurgaon, Noida


Job Description

Profile :international Voice Process / Cce
candidate Will Be Responsible for Handling Inbound Calls, and Will Be Responsible for Solving Customer Queries.
job Details
location =delhi, Noida & Gurgaon Only
shift Timings = 9:00 Pm - 5:00 am (night Shift) | 5:00 am to 2:30 Pm (early Morning Shift)
weekly Working Days = 5 Days
off Days: = Sat, Sun
salary & Compensation
salary Offered = 15,000 to 25.0000 K (monthly)
incentives + Pf & Esic
selection Criteria
education = 12th & Graduation Degree Mandatory
gender = Male / Female
communication = Excellent English Skills - Ability to Speak, Write & Read
job Description
- Managing Incoming Calls and Customer Service Inquiries
- Identifying and Assessing Customers’ Needs to Achieve Satisfaction
- Build Sustainable Relationships and Trust with Customer Accounts Through Open and Interactive Communication
- Provide Accurate, Valid and Complete Information By Using the Right Methods/tools
- Handle Customer Complaints, Provide Appropriate Solutions and Alternatives Within the Time Limits; Follow Up to Ensure.

Salary 1 Lac 50 Thousand To 3 Lac P.A.
Industry ITES / BPO / KPO / LPO / Customer Service / Operations
Work Experience 0 - 1 Years
Qualification Higher Secondary, Diploma, Other Bachelor Degree

Key Skills

Customer Handling Customer Support Problem Solving

Company Profile

Contact Person Hr Ayan
Address Delhi/NCR , India
Mobile 7838902100
Email ID kgnrecruiter@gmail.com